Changes introduced by the File Provider API We will continue to update this list as we work to improve the Dropbox for macOS experience. The following charts outline the changes you can expect when using Dropbox for macOS on File Provider. Note: While we recommend opting-in to the latest version of Dropbox for macOS on File Provider, this migration isn’t required for you to continue using Dropbox. Learn how to find out if you're eligible for this update. However, using macOS 13 is strongly recommended. Your device must be running macOS 12.5 or later to use the latest version of Dropbox for macOS on File Provider. This updated experience also comes with some changes required by the API that are outlined below. If anyone thinks that is reasonable and productive to work directly through Dropbox website because your business is "unlucky" to have more than 300k files on the account, good luck with that suggestion and workflow! It certainly came from someone who has never worked that way.Dropbox for macOS on File Provider is our latest update that utilizes Apple's updated File Provider API to more deeply integrate with macOS and fix issues related to opening online-only files in third-party applications. Note: Btw, selective sync isn't a solution for those (like us) who need to access all files directly through the workstations. We had to test and find solutions ourselves over the last three weeks with several hours wasted, which significantly affected our daily work and production. The solution is to install a previous version or wait for the next version (which was our case).Īnother thing we learned from this situation is that Dropbox Business support has a lot to improve. These problems usually happen after recent updates and many times it doesn't happen to everyone with the latest version. Three weeks later and after several attempts, the resolution of the sync problem happened after the latest update (v1).Īs initially said, this problem wasn't related with the number of files (below 300k) as we have more than 1 million files since day one and Dropbox has always worked fine.
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